Terms & Conditions

Clear, Fair, and Transparent
These Terms and Conditions (“Terms”) govern your use of services offered by The Smart Education & Consultant Pvt Ltd. (referred to as “we,” “our,” or “us”) at our branches in Mumbai, and through our website www.smarteducation.com. By accessing our services or website, you agree to comply with these Terms.

1. Scope of Services

Smart Education offers a wide range of educational services, including:
  • Admission consulting for schools, colleges, and universities worldwide
  • Assistance with application forms, documentation, and interview preparation
  • Guidance for student visa processes and paperwork
  • Career counseling and course selection support

2. Eligibility

By using our services, you confirm that:

  • You are 18 years or older, or have obtained consent from a parent or legal guardian
  • All the information you provide is accurate, complete, and truthful

3. Client Responsibilities

As a client, you agree to:
  • Provide truthful, accurate, and complete information
  • Submit all required documents within the stipulated timeline
  • Follow the requirements and procedures of third-party institutions
  • Pay all service-related fees as per the agreed terms

4. Payment Terms

  • All applicable fees will be communicated in advance
  • Payments must be made according to the agreed schedule
  • Fees are non-refundable unless otherwise stated in our refund policy
  • We are not responsible for extra fees charged by external institutions

5. Cancellation and Refund Policy

  • Cancellation: You may cancel our services with prior written notice
  • Refunds: Refunds, if applicable, will be provided as per the initial agreement
  • Non-Refundable Cases:
  • Errors or delays caused by incomplete/inaccurate client submissions
  • Rejections from universities, visa authorities, or other third-party entities

6. Limitation of Liability

  • We act only as facilitators and cannot guarantee outcomes of applications or visas
  • We are not liable for delays, losses, or issues resulting from incorrect information provided by clients
  • Our total liability is limited to the amount paid for our services

7. Intellectual Property

All content, materials, and resources provided by us, including those on www.smarteducation.com, are our intellectual property. These may not be copied, distributed, or reused for commercial purposes without our prior written permission.

8. Privacy Policy

Your use of our services is subject to our Privacy Policy. By engaging with us, you consent to the collection and usage of your data as outlined in our Privacy Policy.

9. Termination of Services

We reserve the right to suspend or terminate services if:
  • You violate any part of these Terms
  • You are found engaging in unethical or illegal practices
  • Payments are not made as agreed
Termination does not waive your obligations for dues incurred before termination.

10. Force Majeure

We are not liable for delays or service interruptions caused by events beyond our control, including but not limited to natural disasters, strikes, technical issues, or actions by government authorities.

11. Dispute Resolution

  • We encourage resolving any disputes through direct communication first
  • If unresolved, legal matters will fall under the jurisdiction of courts in Mumbai, India

12. Changes to Terms

We may revise these Terms at any time. Updates will be published on our website with a new effective date. Continued use of our services constitutes your acceptance of any updated Terms.

Contact Us

  • Phone: +91 74001 40759
  • Email: info@thesmarteducation.in
  • Address: C-202, Second floor, Eastern Business District ( EBD ), Neptune Magnet Mall, LBS Road, Bhandup(W) – 400078.